Collections Team Leader Salary up to £32k plus bonus (5%-10%) Glasgow Start Date - May 2025 Permanent Role Oliver Smith Recruitment are delighted to be supporting our key client in Glasgow in their search for a Collections Team Leader. This is an exciting leadership role for someone who thrives in a fast-moving, high-impact environment and enjoys both strategic planning and hands-on execution. Key Responsibilities Own, manage and develop further the day-to-day running of the collections network, ensuring smooth operations and continuous growth. Diagnose, determine, and resolve current issues within the network. Plan and optimise collections logistics, including fleet and workforce allocation. Effectively manage the Collections team, creating key KPIs and measurables and driving development plans Monitor and improve driver performance, efficiency, and cost management. Work closely with internal stakeholders to align collections with broader business goals. Oversee budgeting and cost-saving initiatives within collections operations. Support long-term network growth, as the collections function expands. Develop associates into supervisory roles, shaping future leadership within the team. Be available, adaptable and hands-on, stepping in where needed to solve live operational challenges. Interviews will be held next week at our clients HQ.