Company Overview:
Tredion Group Ltd is a leading Mechanical, Electrical, and Combustion Engineering contracting company. With extensive expertise in commercial and industrial heat generation and distribution, we specialise in services related to boilers, burners, advanced control systems, HVAC, pressurised systems, steam engineering, pipe fitting, pump and motor systems, and a variety of electrical systems. This includes low voltage, high voltage, and combined heat and power (CHP) systems. We are committed to delivering high-quality engineering solutions that meet the dynamic needs of our clients across multiple industries.
Role Overview:
We are seeking a highly organised and proactive Office Administrator to join our team. This role will play a key part in supporting the day-to-day operations of our office while also taking on essential service coordination duties. The successful candidate will manage engineers' schedules, coordinate client work orders, and ensure timely completion of both reactive and planned maintenance projects. This is a pivotal role that requires excellent multitasking skills, attention to detail, and the ability to thrive in a dynamic, fast-paced environment.
Key Responsibilities:
* Assist management and team members with scheduling meetings, preparing documentation, coordinating travel arrangements, and managing email correspondence.
* Maintain accurate and up-to-date records, both electronically and physically, ensuring all documentation is organised and accessible.
* Support basic accounting functions such as quotes, invoicing, purchase orders, and expense reporting.
* Schedule and manage engineers’ diaries for reactive works (call-outs), planned preventative maintenance (PPM) tasks, and ongoing projects.
* Prioritise and assign work orders based on urgency and client requirements, ensuring efficient allocation of engineering resources.
* Act as the main point of contact between clients and engineers, ensuring all client requirements are understood and met promptly.
* Track and monitor work order progress, updating clients and stakeholders as necessary.
* Provide administrative support to project teams, updating project documentation, tracking timelines, and ensuring all deliverables are met.
* Coordinate materials, tools, and equipment needed for project completion in collaboration with engineers and other departments.
* Act as a primary point of contact for clients, suppliers, and other stakeholders, providing courteous and professional assistance.
Qualifications & Skills:
* Experience: Minimum of 2 years of experience in an administrative, service coordination, or office management role, ideally within an engineering or construction environment.
* Skills:
o Strong organisational and multitasking abilities.
o Proficiency with scheduling software or tools, and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
o Basic understanding of financial administration.
o Excellent written and verbal communication skills.
* Attributes:
o High attention to detail and accuracy.
o Problem-solving mindset with a proactive approach.
o Customer service-oriented, with a professional and positive attitude.
Benefits:
* Competitive salary and benefits package.
* Opportunities for career growth within a dynamic and expanding company.
* Supportive and collaborative work environment.
* On-the-job training and development opportunities.
How to Apply:
If you are a dedicated professional with a passion for administrative and coordination work and a drive to contribute to a successful team, we encourage you to apply.
Job Type: Full-time
Pay: From £27,500.00 per year
Benefits:
* Company pension
* Sick pay
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
Experience:
* Microsoft Excel: 1 year (required)
* Microsoft Office: 1 year (required)
* Customer service: 1 year (required)
* Administrative experience: 1 year (required)
* Microsoft Word: 1 year (required)
Work Location: In person
Expected start date: 02/12/2024
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