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GBRME_54120013_Operations Manager Groups
Date: Mar 21, 2025
Company: BCD
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
Join our vibrant venue sourcing team as a Team Manager, where you'll champion mentoring and drive your team towards success! You'll engage with key stakeholders, negotiate top-notch venue deals, and ensure our service delivery is nothing short of excellent. If you’re passionate about developing talent and fostering a culture of continuous improvement, this role is your chance to shine!
As a Team Manager you will:
* Day to day line management, mentoring and development of your team
* Have overall responsibility for your assigned team from the allocation of workloads, monitoring SLA’s and financial KPI’s
* Consult with stakeholders to gather all requirements to deliver the right event solution to meet their objectives
* Consistently apply and demonstrate our expertise to our clients and be a subject matter expert to the wider team
* Manage external vendors and suppliers – for sourcing, negotiating, contracting and service delivery
* Attend and contribute to client meetings as required
* Inspiring communication skills—both written and verbal—to interpret client objectives effectively.
* Building confidence with clients, showcasing our expertise as industry leaders.
* Ensuring your team lands the perfect venue and the best deal without compromising on quality.
* Being the go-to expert on meeting venues and destinations, both internally and externally.
* Mentoring, developing team members with experience of line management of a team.
* Wealth of hotel, conference centre and destination knowledge in the UK and overseas
* Proficient in Microsoft office applications.
* Ability to react, think on your feet, offer solutions, work on multiple projects and timelines at once
You might also have:
* Familiarity with the Cvent RFP platform or other venue sourcing systems.
Our Benefits for this role:
* Birthday day off
* Holiday Purchase Scheme - allowing up to 5 additional holidays days
* Discounted rates on Hotels & Travel
* Gym & Fitness Discounts
* Life Assurance x2 your annual salary
* Pension Scheme
* Company Sick pay
You should know:
* This role is to Hybrid with 3 days based in our Derby office
* Our standard working hours are 9:00 AM -5:30 PM with an hour break
* You must have the right to work in the UK
How to apply:
Excited to make an impact? Click to Apply now
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
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