We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.
This is what a career at River Island is like. And this is where yours starts.
Department Retail Management Employment Type Permanent - Full Time Location Gateshead Workplace type Onsite
What We Are Looking For...
Focus
1. Drive omni- channel sales and data capture through delivering the best service on the high street
2. Increase conversion through customer engagement and spreading the joy of fashion
3. Inspire customers using both verbal and visual engagement with the product
4. Achieve and enhance brand standards including strong visuals
5. Support achieving targets and drive key results through implementing strategic actions
6. Use reports to make commercial and financial decisions that will increase profit
7. Be aware of cost control, how to drive and protect profit
8. Be fully responsible for all areas of retail risk and health & safety
Leadership /Teamwork
9. Coach and develop talent driving succession, creating strong teams
10. Support the management team and take accountability in their absence
11. Lead a team by motivating and encouraging teamwork to achieve goals
12. Manage performance and give in the moment feedback
13. Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
Agile working
14. Ability to operate within different roles
15. Recognise and adjust to change
16. Ability to learn quickly, thoroughly and deliver the detail
17. Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
18. Adaptability to variation in work, requiring you to be multi-skilled
19. Fast paced and purposeful approach
Decision Making
20. Deliver 100% compliance inline to all Company policies and processes
21. Implement company decisions and take responsibility
22. Seek advice from line Manager /expert and utilise team input when required
23. Be well organised and capable of planning efficiently to deliver results
We’re looking for…
24. Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
25. You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
26. Have a good understanding of the latest trends and our competitors
27. Have good leadership skills
28. Have experience in VM
29. Have experience in analysing reports and making commercial decision
30. Be able to work on your own initiative
31. Be a great communicator and be able to engage your team
32. Be passionate about delivering a world class experience to our customers
33. Ability to make decisions, problem solve and take accountability with good planning skills
This Is For You...
34. Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
35. RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this you will also be entitled to a generous bonus scheme.
36. Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
37. Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
38. Giver Island - Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
39. Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
40. Pension - A contributory private pension scheme
41. Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
We mentioned the discount, right?
Keeping You Safe...
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.