Job Description
Product Manager
Hybrid role based in London
Circa £400 per day, inside IR35
12 month contract – December start date
My client is seeking a dedicated and dynamic Product Manager to lead the product strategy and execution for EU financing products tailored for sellers. In this role, you'll collaborate cross functionally with lending partners, engineering, analytics, marketing, design, research, communications, and customer service teams. The ideal candidate will have a strong track record in crafting detailed, long-term product strategies and executing them with operational excellence. This position also requires experience in managing and nurturing partner relationships.
Responsibilities:
* Develop and own the product roadmap, focusing on enhancing the customer experience (CX)
* while aligning with long-term product objectives.
* Leverage qualitative and quantitative data to identify and address customer pain points
* throughout their journey, refining the product lifecycle accordingly.
* Partner with internal marketing and communications teams to design and execute strategies
* that increase engagement and visibility for EU financing products.
* Maintain and negotiate relationships with external lending partners, driving process efficiency
* and ensuring high-quality standards.
* Work closely with legal, finance, and risk teams to ensure regulatory adherence, proactively
* mitigate risks, and keep the product roadmap free from obstacles.
* Use market insights, customer feedback, and industry trends to continuously evolve the
* product portfolio and optimize the CX journey.
Experience:
* 4-6 years in product management within financial services, fintech, insurance, or lending,
* including product and CX launches for financing products.
* Demonstrated experience in developing and scaling lending solutions and new CX features.
* Ability to balance long-term vision with the management of day-to-day operations, focusing on
* speed and quality.
* Proficiency in data-driven decision-making to support product development.
* Strong collaboration and communication skills, with the ability to influence both internal teams
* and external partners.
* Understanding of risk management and compliance requirements within the lending sector.
* A commitment to creating impactful financing solutions that support small and medium-sized
* businesses (SMBs).