Retail Manager Annual Salary: £38k - £42k Location: Watford Job Type: Full-time, On-site We are seeking a Retail Manager to oversee and manage all aspects of our client’s on-site operations at their Watford location. This role is pivotal in driving revenue generation, managing staff and stock, and maintaining high levels of customer service. The ideal candidate will be a dynamic leader with a proven track record in retail management. Day-to-day of the role: Oversee all aspects of staff management, including recruitment, training, performance management, scheduling rotas, and managing payroll in line with company policies. Cultivate a performance-driven culture and lead by example to drive sales and transaction uplift rates (TUR). Maintain proactive selling and upselling techniques within the team to boost sales. Develop and sustain strong professional relationships with clients at a peer level. Manage staffing and equipment levels efficiently to meet business needs while staying within budget. Take responsibility for all company property on site, including equipment, furniture, and uniforms. Implement loss prevention and shrinkage policies for all company and client assets. Accurately record and manage site data (sales, TUR, equipment levels, inventories, staff hours, payroll) and produce periodic reports to highlight past results and forecast trends. Facilitate and maintain effective internal communications between site staff and the wider company. Serve as the primary point of contact for the company and occasionally for the client, ensuring professionalism at all times. Promptly report and escalate operational issues to line management in accordance with company procedures. Required Skills & Qualifications: Proven experience as a Retail Manager or similar managerial role. Strong leadership skills with the ability to create and foster a performance-driven culture. Excellent organisational and multitasking abilities. Adept at handling multiple priorities and meeting deadlines. Strong communication and interpersonal skills. Proficiency in managing financial and operational data. Experience in staff and inventory management. Benefits: Competitive salary range of £38k - £42k per annum. Opportunities for professional growth and development. Dynamic and supportive work environment. To apply for this Retail Manager position, please submit your CV