Job Description
Are you a hands-on leader with a passion for property services and delivering real impact? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect opportunity for you!
This is more than just a management role—it's a chance to drive real change in how property services are delivered.
You'll be leading a team dedicated to providing high-quality repairs, tackling damp & mould cases, handling voids and improving customer satisfaction across a large, diverse portfolio.
We're in search for someone who can think strategically, act decisively and inspire a team to deliver excellence - all while managing contractors, budgets and performance metrics!
What You'll Be Doing
* Leading and mentoring a team, empowering them to deliver outstanding service.
* Taking ownership of property services across their portfolio, ensuring all repairs, voids, and maintenance work are carried out effectively.
* Driving performance by analysing data, tracking KPIs, and implementing service improvements.
* Enhancing customer experience by responding to feedback and ensuring service levels consistently exceed expectations.
* Working closely with contractors to ensure quality, compliance and efficiency in service delivery.
* Managing budgets responsibly to ensure financial control while maintaining high standards of service.
Who W...