We are seeking a dedicated and knowledgeable Parts Advisor to join our team. The ideal candidate will play a crucial role in assisting customers with their parts needs, ensuring they receive the correct components in a timely manner. This position requires excellent communication skills and the ability to maintain an organised workspace while providing exceptional customer service.
Responsibilities
* Assist customers in identifying and sourcing the correct parts for their needs.
* Maintain an organised inventory of parts, ensuring all items are correctly labelled and stored.
* Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette.
* Utilise Excel to manage inventory records and track parts orders.
* Collaborate with other team members to ensure efficient operations and customer satisfaction.
Skills
* Strong organisational skills to manage inventory and customer requests efficiently.
* Excellent communication abilities, both verbal and written, with a focus on customer service.
* Ability to maintain a positive attitude while working under pressure in a fast-paced environment.
If you feel this role is for you, then we would love to hear from you today!
About Us
Startin Group is a family owned and run car dealership company based in Worcestershire. We have been established since 1840 and pride ourselves on going the extra mile. We hold a range of franchises under 4 main dealerships, selling new and used vehicles, offering services and repairs. We have a passion for success and pride ourselves on attention to detail across all areas of our business.
Job Type
Full-time
Pay
£25,000.00-£32,000.00 per year
Additional pay
23 days holiday plus Bank Holidays - Rising to 25 after 5 years continuous service, Pension scheme, Onsite parking, Health & wellbeing benefits, Group life insurance, Staff discount on vehicle purchases, car servicing & repairs, Long service and loyalty incentives, Staff referral scheme, In-house, manufacturer & professional qualifications, Team building and reward events, Christmas Bonus
Schedule
* Monday to Friday, based on 42.5 hours
Experience
* Customer service: 3 years (required)
Licence/Certification
* Driving Licence (required)
Location
Startin Skoda, Worcester
Department
Parts Department
Working Hours
Working Monday to Friday, based 42.5 hours.
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