A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 28 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.
We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.
Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.
What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
The Technology Services department is responsible for providing world-class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.
What you will do
We are currently recruiting for a M365 Manager to implement A&O Shearman's strategy, architecture, standards and roadmaps across the following areas:
* Administration and support of M365 applications in use at AOS – Office 365 (Word/PowerPoint/Excel/OneNote); MS Teams; OneDrive; SharePoint Online; AvePoint (M365 backup)
* Legal Document tools – Adobe Acrobat suite; Litera Tools; Template Tools example: Templafy
* All office add-ins, excluding iManage
* Deployment of Web Addins from M365 Admin as well as Office Monthly Patching
* Ownership and leadership of day to day execution in the following areas:
o Providing a single point of technical leadership on projects (including SIPs and SEs) for technical delivery, leading the technical decision making.
o Ensuring that services are effectively delivered, understood and supported so that they fulfil business needs.
o The role holder will be seen as a clear leader for all technical matters relating to their specialist areas.
o The remit of this role is global and extends to all aspects of the product set, independent of location.
o This role is seen as a ‘hands on’ role, with team management duties.
o Support the firm’s environmental goals and initiatives.
What you will have
* IT experience in a 3rd line role leading 3rd line support teams and supporting a number of the technologies listed above
* Proven track record in providing technical leadership and delivering enterprise wide solutions.
* Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.
* Excellent all-round technology knowledge and practical experience of the majority of technologies within this discipline.
* Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
* Solid understanding of technologies and core applications.
* Knowledge of IT market and trends.
* Accreditation in relevant technologies is preferred.
Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.
We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.
We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.
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