Desktop Rollout Engineer
* Contract
* Location: Various locations across Northern Ireland
* Salary: £15 per hour
We are excited to offer the opportunity for five Infrastructure Rollout Engineers to join a dynamic IT Support project across Northern Ireland. This role involves working with a local IT Support organisation to deploy server and switch installations efficiently and effectively, ensuring high standards of technical support and customer service.
Day-to-day of the role:
* Deploy servers and switches across multiple sites in Northern Ireland, requiring travel.
* Handle the decommissioning of old hardware and installation of new equipment, including conducting equipment audits.
* Follow installation guidelines meticulously and provide end-user familiarisation with new equipment.
* Maintain excellent customer service standards and ensure adherence by other engineers.
* Implement and adhere to Asset Management processes and procedures.
* Distribute tasks among team members and act as a technical escalation point to resolve installation issues.
* Collaborate with project managers to establish effective shift patterns and ensure smooth operation.
* Work closely with company escalation points to ensure seamless handover of issues and maintain customer satisfaction throughout the rollout process.
Required Skills & Quali...