Are you an organised, diligent administrator pondering your next career move?
If so, we’re looking for someone to join our Coastal Management Team to provide support services to the Crown Estate in Scotland.
Bidwells has provided Coastal Managing services to Crown Estate Scotland for over 20 years, delivering day to day duties that would normally be expected of a landlord. This includes the granting of occupancy rights (ground leases, licences and consents) over Crown foreshore and seabed, occasional sales through to administering CES’s mooring licensing system and providing a full rent accounting and management service. Some of the work is not directly income generating but involves maintaining and raising the profile of Crown Estate Scotland, maintaining good relations with tenants and other stakeholders, and contributing positively to the overall management of the Coastal Portfolio.
As a full-time property administrator, you will have a particular focus on the management of Crown Estate Scotland’s mooring licensing system, including handling tenant enquiries and new applications, issuing agreements/variations, and liaising with Crown Estate Scotland, our Regional Managers, and appointed “Community Marine Officers”. Working as part of a wider administrative team, the successful applicant will proactively support the delivery of services to the client.
Managing CES’s mooring licensing system forms an important part of what we do. This involves proactively engaging with boat mooring owners on the west and north coasts, and the Inner/Outer Hebrides, ensuring all moorings are appropriately licensed, marked, and managed. In total, over 600 private leisure mooring licences have been granted, permitting over 8,000 moorings to be installed across Scotland.
What you’ll be doing:
* Dealing with day-to-day mooring matters (correspondence, telephone calls etc. with licensees/tenants and other parties).
* Giving advice and guidance to mooring owners (of regulated and unregulated moorings) on the requirement to hold a Crown Estate Scotland mooring licence.
* Developing positive and constructive relationships with mooring tenants and stakeholders, and promoting a positive image of Crown Estate Scotland.
* Processing applications for new licences and variations.
* Working with our CMOs and Regional Managers to proactively resolve any identified ‘spatial conflicts’.
* Liaising with the ‘Clyde Mooring Committee’ in relation to new applications, attending meetings as required.
* Dealing with all related completion requirements.
* Maintaining various action tracking and other databases.
* Management of existing licences including the issuing of annual moorings declarations, new and replacement marker tags, processing and recording returns.
* Providing licensees with ongoing support and advice as required.
* Liaising with organisations with an interest in the regulation of moorings, including attendance at meetings to represent Crown Estate Scotland.
* Supporting the collation of statistics and other information as may be required.
* Providing general administrative support to our Coastal Management Team including attending internal and client meetings.
* Promptly acknowledging and responding to tenant and client phone calls, emails, and other forms of correspondence.
* Maintaining casework and property databases.
* Issuing instructions to Crown Estate Scotland’s solicitors.
* Assisting our Regional Managers to collate information and respond to Freedom of Information Requests.
* Assisting our Accounts Manager to maintain Crown Estate Scotland’s rent accounting and management system.
* Assisting in the preparation of annual budgets and periodic re-forecasts.
* Advising Regional Managers of upcoming rent reviews and lease expiry events, issuing notices and following up as required.
* Completing necessary audit and other paperwork.
About you:
* Excellent administrative and organisational skills.
* Personable with strong verbal and written communication skills.
* Flexible and 'can do' attitude.
* Team player with a willingness to learn, a positive outlook and a good sense of humour.
* Intermediate computer skills, particularly Word and Excel.
* Proactive in initiating and following through on tasks that are required.
* Ability to remain calm under pressure and meet deadlines.
* Full driving licence.
What’s in it for you:
Competitive Salary: We recognise and reward talent.
Comprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perks.
Professional Development: Continuous learning, study support and promotion opportunities.
Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.
Family Friendly: We offer enhanced family leave policies to support individuals close to you.
Work-Life Balance: We value your well-being and offer agile working to support it.
Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.
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