Our Client is looking to recruit a temp for min 2 months in their Clinic Coordinators team. You will be based in superb modern offices very close to Five Ways, this is a lovely opportunity to join a forward thinking, exciting new organisation.
Your role will be to effectively coordinate contracts by liaising with Consultants, nurses and hospitals to arrange service delivery.
1. Liaising with hospitals to identify requirement dates and ensuring appropriate staff are available.
2. Confirming arrangements with hospitals, Consultants and Nurses for future work.
3. Booking travel for Clinical Staff, paying attention to locations/distances and working with policy.
4. Maintaining a record of availability for all Clinical Staff.
5. Working with Clinical Support Team to identify suitable members of Clinical Staff for contracts.
6. Building and maintaining strong relationships with key customers to ensure customer satisfaction.
7. Administration including booking patient appointments, sending confirmation letters and carrying out call confirmations.
8. Monitoring patient outcomes and ensuring appropriate follow up where required including processing test results.
9. Supporting the Operations Manager to implement service improvements.
10. Occasionally taking part in the on-call telephone rota over weekends and evenings.
Skills and Experience
1. Professional customer service approach.
2. Excellent communication skills and a great telephone manner.
3. Methodical and systematic.
4. Able to communicate at all levels.
5. Attention to detail.
6. Organised and efficient with excellent planning and prioritising skills.
7. Exceptional IT skills.
8. Healthcare background and knowledge of medical terminology is desirable.
This is a great opportunity to work in a lovely environment, with like-minded genuine, hardworking people. If you are available to temp we want to hear from you asap.
Job Info
Job Title: Clinic Coordinator (Temp)
Company: CV-Library
Location: Birmingham, West Midlands
Posted:
Closes: Jan 4th 2025
Sector: Administration
Contract: Temporary
Hours: Full Time
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