What you'll bring to the team
Facilities Technician (PMO Apprenticeship)Location: THORPE PARK Resort, KT16 8PNHours: Weekend work needed. Fixed term contract – Onsite
Salary: £23,000
This is a hands-on role that will require all repairs, installations and modifications to the park’s assets and infrastructure to be maintained to the highest standard, inclusive of necessary trades codes of conduct and guidance, to ensure compliance with current legislation and company policies.
* Working outdoors, when required, through all weather conditions throughout the year
* Working at heights will be required
* Requirement to use and wear appropriate personal protective clothing
* Versatile, flexible approach towards shifts is required as Thorpe Park Resort is a 7 day operation and a flexible approach to weekend/public bank holidays if business needs require this
Responsibilities:
* To provide an efficient timed response to all maintenance issues, consisting of proactive, reactive, health & safety and emergency requests.
* Work to maintenance schedules ensuring high standards of product availability, operational presentation and customer satisfaction. Respond to “FM” calls and conduct handover for the Facilities Management and operational DDMs.
* Act as liaison for external suppliers and contractors to ensure clear line of communication and speedy resolution to problems.
* To develop a good working relationship with all departments’ personnel, external contractors, suppliers and customers.
* Regularly assist in the review and audit of health & safety practices and procedures to ensure safe operation of all equipment and plant.
* To carry out maintenance tasks competently, to the satisfaction of the customer and within the specified timescale.
* Ensure all contractors comply with relevant legislation, codes of practice and company H&S procedures.
* To ensure that the agreed winter works maintenance programme is followed to ensure maximum availability for all facilities functions prior to park opening.
* Employees are responsible for all aspects of Health, Safety & Security within their team, in line with the Group Policy (HS001) and the law.
* To ensure contractors comply with all relevant legislation, codes of practice and company procedures.
* To ensure that any potential health and safety hazards are dealt with as quickly as possible and reported as necessary. Promote safe working environments by encouraging the reporting of near misses.
* Assist other departments as required.
* Cooperate with company communication programs.
* Participate in role improvement and staff satisfaction initiatives.
* Operate high standards of fairness and respect when engaging with others.
* Behave in a manner that sets good standards for others.
Qualifications & Experience
* Level 1 in Maths and English, this will be built into your apprenticeship if you don’t hold these skills.
* Excellent communications skills.
* Medically fit to operate and carry out manual duties (specifically eyesight, hearing and mobility).
* The ability to develop and motivate others.
* Enthusiastic, passionate and positive towards the company values.
* Knowledge of the history of the Thorpe Park site.
* Agile in approach and a keen problem solver, able to react quickly to operational challenges.
* Proven ability to enforce policy & procedural compliance.
* High standards and acute attention to detail with a proven track record of driving improvement and hitting targets.
* Confident in making high pressure decisions.
* Previously worked with CAFM Systems.
* Previous experience of the maintenance environment within the theme park/leisure industry.
* Experience of the use of CAFM systems.
* Experience of planned preventative maintenance systems of work.
* Full UK Driving Licence.
Benefits
Apprenticeship
* This apprenticeship standard is an ideal programme for those wishing to work in an environment that optimises property condition and quality and to ensure the building is kept in a safe working condition.
* Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team and this standard will support them with all those elements.
* As part of this apprenticeship standard you will need to work towards Level 2 and achieve Level 1 functional skills in maths and English.
* This apprenticeship is delivered through a blended learning approach of planned face to face learning sessions, remote learning activities, workplace visits, on and off the job training and 1 to 1 support.
* Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
* 25% discount in our retail shops and restaurants.
* 40% discount online off LEGO, and much more!
* Free bus from Staines station for all employees.
* Fortnightly pay.
* Free staff parking.
* Ongoing training & development to have a longer-term career in Merlin.
* Access to Perks at Work which 30,000+ national & local employee discounts.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
Pay Range
Compensation between GBP £23,000.00/Hr. - GBP £23,000.00/Hr.
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