Customer Service Claims Handler
Full time / Permanent
Monday-Friday (office based)
Diss, Norfolk
£23,500
Do you have experience dealing with FNOL claims?
Are you looking to join a growing business with excellent opportunities for progression?
MPJ Recruitment are proud to be working with a UK leading business based in the Norfolk area, we are looking to recruit an experienced customer service handler with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level.
Job Description
The FNOL / Pending team are normally the first point of contact for our clients, who typically are referrers from insurance brokers, Insurance companies, Accident Management companies, Solicitors and on some occasions any private individuals.
The team are responsible for accepting new claims in the event of non-fault or partially disputed road traffic accidents.
Customer Service Claims Handler Duties
1. Dealing with all aspects of new claims, from inception to hire provision, including initial correspondence to interested parties.
2. Selling Lancaster Gate services to our clients and any associated parties.
3. Communicating with your client’s, the responsible party, their insurers, solicitors, and various o...