Full-time, Permanent position as Community Manager for Market Workspace in our lively mixed-use building in the heart of Peckham. About Us For over five years, Market Workspace has been home to a thriving community of freelancers, small businesses, and independent professionals. Our beautiful, thoughtfully designed co-working space offers flexible, ready-to-use desks and a supportive, welcoming atmosphere. Located in Cornerhouse, directly opposite Peckham Rye Station, we’re more than just a workspace — our mission is to foster a unique environment where our members can thrive both professionally and personally. We’re looking for a Community Manager to be the heartbeat of our workspace, ensuring our members have an outstanding experience every day. If you’re warm, professional, proactive, and thrive on delivering top-notch customer service, we’d love to hear from you. The Role As Community Manager, you’ll be the go-to person for our members, from welcoming new starters to keeping the space running smoothly. This is a hands-on, dynamic role where you’ll take pride in every aspect of member experience, ensuring Market Workspace continues to be a place where people love to work. Key Responsibilities: Be the face of Market: First point of contact for members and visitors, ensuring a warm, friendly welcome. Maintain excellence: Ensure the space looks impeccable and operates seamlessly each day. Support our members: Handle day-to-day requests so they can focus on their businesses. Lead sales efforts: Keep sales platforms updated, manage leads via our CRM, and give tours to prospective members. Member onboarding: Induct new members and ensure they feel at home from day one. Events management: Plan, promote, and host regular workspace community events (some evening work required). Foster connections: Create networking opportunities and facilitate introductions among members. Manage payments: Own the debt management process with diligence and professionalism. Collaborate: Work with management and external partners (e.g., Google Ads managers) to enhance member satisfaction and grow the business. About You We’re looking for someone with a passion for creating thriving communities and exceptional customer experiences. You’ll bring; Co-working or flexible office experience – You understand the industry and its unique demands. CRM expertise – Experience managing leads and sales through CRM systems. A warm, approachable personality – Always ready to assist with a smile. Customer-centric mindset – A genuine interest in supporting the careers and businesses of our members. Reliability and punctuality – Dependable and always on time. Proactive approach – A self-starter who takes pride in exceeding expectations. Flexibility and adaptability – Willing to roll up your sleeves and tackle any task. Excellent communication skills – Strong verbal and written English proficiency. Why Join Us? Work in a beautiful, active environment within Peckham’s creative community. Enjoy a role where no two days are the same, with the freedom to make a real impact. Be part of a small, supportive team that values your contributions and celebrates success together.