PDI helps convenience store retailers and petroleum wholesale marketers worldwide thrive in a digital economy with enterprise management software. Over 1,500 customers operating more than 200,000 locations trust PDI to optimize their operations, whether they are a single site, multi-site, dealer, or a franchise operator. PDI’s enterprise software, wholesale and logistics management software solutions and retail back office systems have been designed around the evolving needs of customers for more than 35 years. We re-imagine enterprise management to help our customers transform their business and deliver exceptional experiences. Backed by the investment of TA Associates, Genstar and Insight Venture Partners, PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity. The result will be a broader, more powerful, international company that serves customers across the entire supply chain, from wholesalers, to retailers, and every stop in between.
Our Project Managers are part of our direct link to our customers. They partner with our customers to manage the implementation of PDI systems and solutions in their businesses. Our professional services team is responsible for helping each customer realize the ROI on our products through streamlined, best-practice business processes. Our product suite offers a vast array of capabilities, and the professional services team is there to help the customers put those capabilities into action.
Responsibilities
* Use disciplined project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex PDI products to solve customer business needs.
* Project budget management including forecasting revenue and billing.
* Scoping and estimation of effort required for small and medium implementation projects.
* Developing detailed project plans to guide clients, staff members and project teams. Project plans are living documents that the Project Manager will continually revise based on changing needs and requirements.
* Identifying and assigning project tasks based on the skill sets, experience and strengths of staff members.
* Monitoring project performance to ensure timely delivery.
* Compiling and submitting project status reports to clients, management and other stakeholders.
* Working effectively with relevant stakeholders for efficient project implementation.
* Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders.
* Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference.
* Understand from a high level, the technical aspects of PDI’s software, including application architecture and infrastructure.
* Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule.
Knowledge, Skills and Abilities
* Project management experience exhibited by working independently on projects.
* Working knowledge of project management software tools such as Microsoft Excel, SmartSheets and other relevant applications.
* Excellent analytical and problem-solving skills.
* Excellent customer relationship and interpersonal skills.
* Ability to work under pressure and make hard decisions required to achieve project objectives.
* Requires strong written and verbal communication skills.
* Ability to independently work as a contributing member in a high-paced and focused team.
* Ability to multi-task and prioritize tasks with competing deadlines.
* Ability to socialize ideas and influence decisions without direct authority.
* Industry knowledge and experience in the forecourt and convenience markets.
* Preferably, experience working with the PDI Fuel Pricing software a benefit but not a requirement.
Requirements
* Please note you will be required to travel up to 25% of the time.
* There is currently a hybrid working arrangement where you are expected to be in the office 3 days every week (Tuesdays/ Wednesdays/ Thursdays).
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