Here at Wates we have an opportunity for a Plumber to join our Living Space team on our responsive maintenance contract in the West Lancashire area. Working with one of our existing social housing providers you will be the face of the company so providing a good service is key.
The primary focus of this role will be to undertake all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner always affording excellent customer service to the client.
Key Accountabilities will include:
* Having an understanding of, and the ability to work to, industry-accepted Health and Safety standards.
* Undertaking repair/renewal works to plumbing installations, and associated or minor maintenance tasks utilising your multi-trade experience.
* Working alongside colleagues or contractors to complete complex orders.
* Using PDA to receive instructions, and to feedback electronically details of works undertaken, or works to be undertaken.
* Liaising with Supervisors/schedulers in a timely manner when works are unable to be completed on a first visit, providing detailed information to allow works to be programmed in.
* Affording excellent customer service to residents, client and colleagues.
We are looking for a professional Plumber who has multi-trade experience gained from working in a similar industry and environment.
To be successful in the role you also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.
A bit about us:
Wates Group is one of the largest and most successful family-owned private construction, development and property services companies in the UK.
Within the group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth.
As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers.
Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do.
The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).