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Sales, Membership & Retention Manager - Thames Ditton, Surrey
Client: Colets Health & Fitness
Location: Thames Ditton, United Kingdom
EU work permit required: Yes
Job Reference: 808225d0402d
Job Views: 5
Posted: 16.02.2025
Expiry Date: 02.04.2025
Job Description:
Sales, Membership & Retention Manager - Thames Ditton, Surrey
Colets Health and Fitness is an independent, not-for-profit health club nestled in the heart of Thames Ditton. Our state-of-the-art facilities include a 25m pool, fully equipped gym, squash courts, and newly renovated nursery & junior provisions.
Nearing its 50 years, Colets has served its members and the community, offering a premium service and facilities for all those looking to live a healthier and happier lifestyle.
At Colets, we blend professionalism and fun, creating a work atmosphere that's as engaging as it is relaxed. Our ethos is all about extending a hearty welcome to our members and giving them first-class customer service. That's why we're on the lookout for spirited, hardworking people to join our team.
Our staff benefits include: discounts on food & drinks, beauty & hair, pension scheme, and free membership to the gym (after a qualifying period, discounted membership for a family member), discounted childcare, and lots more.
We’re on the hunt for a dynamic Sales, Membership & Retention Manager to take our club to the next level! If you’re a natural person with a passion for sales, customer engagement, and retention, this is your moment to shine and we're the club for you.
Responsibilities:
1. Grow our membership base through smart sales strategies.
2. Keep our community engaged, happy, and coming back for more.
3. Develop retention initiatives that boost loyalty and long-term value.
4. Build relationships that turn customers into raving fans.
5. Work with marketing and leadership to drive success.
Qualifications:
1. Proven sales and retention experience (membership-based industry a plus).
2. A results-driven mindset with a love for smashing targets.
3. Outstanding communication and relationship-building skills.
4. A creative, strategic thinker who thrives in a fast-paced environment.
5. Passion for delivering exceptional customer experiences.
What’s in It for You?
Competitive salary + performance bonuses. A vibrant, supportive team that values your ideas.
Ready for the challenge? Apply now and let’s make big things happen together!
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