A busy and well-known industry leader, based in Salisbury, is looking for an experienced Sales Admin Manager to join their dynamic team. This pivotal role is responsible for representing the company through effective management of customer orders, as well as coordinating sales operations to help achieve and exceed business targets. The Sales Admin Manager will also play a crucial role in the training and development of the sales team, ensuring they are well-equipped to provide exceptional customer service and drive sales growth.
Salary: £34,000 per annum
Hours: Monday to Friday, 8:30am - 5:30pm
As the Sales Admin Manager, you will be at the heart of the sales process, ensuring that customers receive a seamless experience from initial enquiry to final order completion. Your role will involve managing the estimation process, processing sales efficiently, and providing support to both customers and team members. If you are passionate about customer service, sales operations, and team leadership, this is an exciting opportunity to make a significant impact.
Key Responsibilities:
* Drive the sales process from planning to closing, ensuring a smooth and efficient experience for customers.
* Engage with customers in the showroom, building strong relationships and delivering a positive experience.
* Upsell products and ensure all sales transactions are processed accurately and efficiently.
* Provide job estimates using pricing software and manage the estimation process with a quick turnaround.
* Oversee team management, including training, performance development, motivation, and communication.
* Work closely with the team to maximize efficiency and support business growth.
* Ensure excellent communication with customers both in person and via email, providing outstanding service throughout the sales journey.
* Expand the company’s sales radius and secure new business by engaging with both existing and prospective clients.
* Manage customer orders and project tracking, ensuring accurate distribution of information across departments.
You'll need the ability to manage multiple tasks with resourcefulness and flexibility, as well as excellent communication skills, both verbal and written, with the ability to convey detailed instructions clearly. Experience in team management, training, and sales operations is ideal, along with a proactive and adaptable attitude to enable you to thrive in a fast-paced environment.
If you are a motivated and experienced Sales Admin Manager looking for an exciting opportunity in a growing Salisbury-based business, we want to hear from you! Apply today and take the next step in your career or give Lynne a call on 01722 334433.
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