Company Overview
The Co-op is a pioneering business with a rich history of promoting fairness and equality. Our commitment to our customers and members has driven us to innovate and lead the way in our industry.
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Job Description
We are seeking a skilled Customer Team Leader to join our team at Co-op. As a key member of our store team, you will be responsible for leading by example, providing exceptional customer service, and driving sales growth through effective leadership and coaching.
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Required Skills and Qualifications
To succeed in this role, you will need:
* A genuine passion for delivering outstanding customer experiences
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills
* Flexibility to work a range of shifts, including evenings and weekends
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Benefits
As a valued member of our team, you can expect:
* A competitive hourly rate of £13.32
* Full paid training and development opportunities
* Access to exclusive discounts on Co-op products
* Pension scheme with up to 10% employer contributions
* 24/7 employee assistance service