Purpose : Maintain client accounts through consultative client interactions and product/service promotion ABOUT OUR CLIENT Our client is dedicated to enhancing experiences within buildings and communities, ensuring seamless operations that allow their customers to focus on their priorities. Their services include: Operational Real Estate : Optimising real estate operations through a centralised platform for superior management. Bespoke Content Streaming : Delivering dynamic content tailored to engage occupiers effectively. Creating Communities : Building communities through events, destination marketing, placemaking, and social impact initiatives. Our client is guided by a people-first approach, sustained by a strong brand culture and core values. By prioritising relationships with their clients and communities, they continue to deliver first-class solutions and lead the way in digitising the real estate industry. Their team is small but impactful, working collaboratively while encouraging independence and self-management. Employees at our clients organisation: Contribute to a positive sense of community through honest and active engagement with company events. Uphold values that focus on authentic relationships, trust, and innovation. Act with professionalism, kindness, and respect toward colleagues and clients. Embrace agility, curiosity, and a solution-driven mindset to nurture personal and professional growth. IDEAL CANDIDATE This role drives business growth by strengthening client relationships, identifying new opportunities, and delivering strategic solutions. It combines account and event management with a consultative approach to deliver exceptional results. Key attributes and skills: Strong background in account and event management. Self-driven and results-oriented, able to work independently and as part of a team. Comfortable with frequent travel across London and regional UK locations. Experienced with CRM software and social media platforms to support client objectives. Proven expertise in relationship management, strategic thinking, and business development. Exceptional communication, problem-solving, and conflict resolution skills. A track record of delivering on KPIs, revenue targets, and OKRs. Capable of managing multiple projects, ensuring high-quality, timely outcomes. Excellent organisational and analytical abilities. THE ROLE Event Management Plan, design, and execute a calendar of events, from small gatherings to large-scale projects. Oversee every aspect of event creation, from ideation to on-site management. Align event objectives with organisational goals to deliver exceptional experiences. Coordination and Administration Develop timelines, schedules, and project plans for events. Negotiate with venues, caterers, and suppliers to ensure seamless delivery. Manage event communications, including invitations, marketing materials, and guest lists. Business Strategies Build strong relationships as the main point of contact for key clients. Ensure client requirements are met and oversee the delivery of contracted services. Review account performance and present updates to clients, identifying opportunities for growth. Content Creation and Management Create engaging content for target audiences, staying current with trends and platform updates. Maintain a content calendar to ensure consistent, high-quality messaging. Community Engagement Foster a strong online presence and maintain client brand reputation. Engage with stakeholders and manage activities effectively. Performance Analysis Prepare performance reports and implement data-driven improvements. REQUIRED PROFICIENCIES System Proficiencies (Essential) Advanced computer literacy, comfortable with tech, applications, and systems. Proficiency with tools such as PowerPoint, Excel, and CRM systems (e.g., HubSpot, Zendesk). Business Proficiencies Time and task management. Strong communication and relationship management. Analytical, problem-solving, and strategic thinking skills. Project management and conflict resolution expertise. PACKAGE £50k-£60k (depending on experience). Hybrid role with flexible working. 25 days holiday plus bank holidays and your birthday off. Private medical insurance post-probation. Enhanced maternity and paternity pay. Employee Assistance and Wellbeing Programme. Salary sacrifice options for cycling and tech purchases. ADZN1_UKTJ