Receptionist/ Medical Records Administrator Location: Pinehill Hospital, Hitchin Hours: 22.5 hours per week, Part-time, Flexible hours Salary: Depending on experience Benefits Summary: Pinehill Hospital is one of Hertfordshire's leading private hospitals with an excellent reputation for delivering high quality private hospital treatment. Situated in tranquil, wooded surroundings, Pinehill provides a peaceful environment to aid a speedy recovery. The hospital's range of treatments and services include cosmetic surgery, hip replacements, knee replacement, varicose vein treatment, hernia surgery, physiotherapy, cataract surgery, gynaecology services, snoring treatment, and ear, nose and throat treatments. The role: We have a fantastic opportunity for an Receptionist Administrator to join our Reception and Medical Records department at Pinehill hospital, based in Hitchin. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. You will be expected to deliver a first class service to patients, consultants and colleagues. Hours to be covered: Early - 6:45am -3pm, Middle - 9am-5pm and Late - 1pm-9pm. Must be available to work all 3 Reception shift patter. Medical Records Shift Patterns vary between 8am-4pm or 9am-5pm. What you will bring with you: flexible and positive attitude warm, considerate and empathetic character passion for delivering an excellent service friendly and professional approach combined with excellent customer service skills The ability to make decisions and use your initiative Excellent written and verbal communication skills Fast and efficient computer skills Passion to deliver excellent customer service Experience working in an admin environment - ideally customer facing Benefits: Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank 25 Days Leave Bank Holidays (prorated) Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Subsidised staff restaurant (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. ACX LI-KH1