Are you a leader, a communicator, and a motivator?
We’re looking for an ambitious and reliable Supervisor to help our team run the department, and to cover duty management at times. The full-time role requires flexible working, including weekends. Excellent personal presentation is also essential.
With good forward planning skills and a proactive approach, you’ll help to supervise the hotel’s front office service and support the manager in every aspect of the day-to-day running of the department. Using your knowledge and your passion for service, you’ll help to create a first-class environment for both guests and staff.
The role has a strong admin element, such as booking in customers, working within budgets, and reporting on financial performance, as well as supporting health and safety throughout the hotel. You’ll also train and develop staff so that they provide exceptional customer service at all times, and you’ll be expected to contribute to sales initiatives.
What we need from you
* Good planning skills and a proactive approach
* Strong leadership skills
* Excellent communication
* Flexible working hours, including weekends
* Excellent personal grooming and presentation standards
What we offer
* £12.50ph
* 100% service charge, up to approx £2000 per year
* Attractive staff uniform
* Flexible working pattern
* Training and development opportunities including SVQs and professional qualifications
* Team meals
* Free Team transport (in applicable locations)
* Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
* Pension
* Great selection of benefits
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