The world is yours with Meli
Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
About INNSiDE Liverpool
British style, contemporary architecture and Spanish hospitality combine to perfection in this city hotel in the heart of downtown Liverpool. Lively Castle Street and Liverpool Town Hall are just a stones throw from the hotel. The refined design, services and facilities in this extraordinary hotel reflect all the energy and vitality of this dynamic city.
**Salary package: £ 26,160 plus commission on upsell// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards andreferralbonuses // many more**
Job Summary:
You will lead and supervise the daily shift on Reception, ensuring Receptionists carry out all duties to the required standard and that all guests are attended to with the utmost courtesy. You will be assisting the Reception Management in the implementation of new procedures, co-ordination of training and development.
Duties and responsibilities:
* Make all staff on duty aware of the daily availability and handovers.
* Ensure that all guests are met at Reception with courtesy and that any complaints are dealt with promptly and efficiently with guidance from the Reception Management.
* Ensure the hotels procedure is adhered to at all times.
* Ability to work without supervision.
* Coordinate VIPs and groups arrival.
* UndertakeDuty Managementshifts.
* Manage development needs within the team
* Communication with other departments to ensurecorrectprocedures are followed
Join our Company! Your Benefits include:
* A competitive salary and incentives
* Excellent discounts through our global My Melia Reward program for you, your family and friends
* A health cash plan to claim money back and access lots of ways to support your physical and mental wellbeing
* Perkbox, with access to 1000s of deals and discounts
* Complimentary gym access to support your physical wellbeing (some restrictions at peak times)
* Lots of opportunities to develop and progress as part of our global family Melia Hotels International
* Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
* An array of diversity, inclusion, and social events and activities creating opportunities to celebrate, as "We're Social!" is one of our values
* Complimentary meals on duty
Because belonging to the great Meli family is being VIP
You will enjoyMy MeliRewardswhich is the exclusive loyalty program for our employees with exclusive benefits and advantages.
In addition, enjoy theMy MeliBenefitsprogram: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meli as we are of you.
At Meli we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
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