Are you looking to start your career in the mortgage industry? Seeking hybrid working and excellent development opportunities? An established and growing Buy-to-Let lender is seeking motivated and collaborative individuals to join its high performing teamPrevious experience within mortgages or financial services is desirable, however not essential as full training is provided What You’ll Be Doing: Handling inbound and outbound customer calls Responding to borrower enquiries via email Issuing redemption statements Chasing outstanding documents and post-completion conditions Contacting borrowers in arrears and taking payments over the phone Keeping accurate records in the CRM system What We’re Looking For: Strong customer service, organisation, and communication skills Ability to work well independently and as part of a team A confident phone manner and proactive approach Attention to detail and ability to follow processes Why Join? Great benefits package includingprivate healthcare, generous pension contributions and bonus scheme. 25 days holiday bank holidays. Yearly salary reviews and supported training programs. Free parking and regular social events. Excellent career development opportunities A supportive team environment with training provided Hybrid working (after 6-month probation) Ready to Take the Next Step? Don’t miss your chance to join a company that invests in its people and offers real opportunities for advancement.Apply today and kickstart your career in the thriving world of finance Contact Helen at ME Recruits: / In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.