Job Summary
Are you ready to take your career to the next level?
Why not consider a move into complex clinical homecare?
We're looking for an exceptional healthcare leader to join our team as an Operations Manager, within our established office in St Helens.
Main duties of the job
Key Duties And Responsibilities Include:
* Managing the escalation of accidents, incidents, and complaints
* Recruiting and retaining care staff to assist service users who require complex care packages
* Establishing and maintaining robust operational procedures in the office to ensure high-quality service delivery
* Meeting budget goals and managing office-related costs
* Overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures
* Supervising the introduction of new complex packages safely
* Participating in meetings and forums to assess service provision
* Transitioning to the role of Registered Manager after a successful probation period
About us
What We Can Offer You:
* 25 Days Annual Leave, plus Bank Holidays
* An extra day off on your birthday*
* Substantial Bonus Scheme (Quarterly)
* Loyalty reward programs at 3 and 5 years*
* Refer a friend scheme
* Workplace pension
* Access to private healthcare following successful completion of a 6-month probation
Date posted: 23 January 2025
Pay scheme: Salary £42,000 to £46,000 a year
Contract: Permanent
Working pattern: Full-time
Reference number: E0023-opsmgrMS
Job locations: 102 Mere Grange, Leaside, St. Helens, Merseyside, WA95GG
Job Description
The role of Operations Manager is diverse, fast-paced and plays a crucial role in the operation's success.
You’ll have experience of overseeing and delivering a healthcare service, be a strong manager of people and have a natural talent for leadership.
You will have the opportunity to make a real difference in people's lives by managing a team of dedicated Office Consultants and Clinical Nurse Specialists, who work closely together to safely implement personalised care packages for our service users.
What We Can Offer You:
* 25 Days Annual Leave, plus Bank Holidays
* An extra day off on your birthday*
* Substantial Bonus Scheme (Quarterly)
* Loyalty reward programs at 3 and 5 years*
* Refer a friend scheme
* Workplace pension
* Access to private healthcare following successful completion of a 6-month probation
Person Specification
Experience Essential:
* Candidates must possess a valid driving license and a vehicle, as travel to our service users' homes and network of offices will be necessary.
* For this opportunity, strong management experience is essential. Ideally, this should be within healthcare, however we will consider applicants from other sectors.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Apollo Home Healthcare
Address: 102 Mere Grange, Leaside, St. Helens, Merseyside, WA95GG
Employer's website: Apollo Home Healthcare
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