91395 - SFO & Complaints Reviewing Manager (Senior Probation Officer)
Number of jobs available: 1
Detail of reserve list: 12 Months
Region: North East
City/Town: Ashington, Darlington, Durham, Gateshead, Middlesbrough, Newcastle-upon-Tyne, Newton Aycliffe, Peterlee, South Shields, Stockton-on-Tees, Sunderland
Building/Site: NMS Stoney Lane Probation Office Sunderland, SR5 2JB
Grade: Other
NPS Pay Band: 5 National
Post Type: Permanent
Working Pattern: Full Time, Part Time
Role Type: Operational Delivery
Will the successful applicant have line manager responsibilities? No
This is a permanent position for a Reviewing Manager in the Serious Further Offences and Complaints Team with the North East Performance & Quality Team. The successful candidate will undertake investigations and reviews of SFOs, Complaints and IMRs within the Region.
Our Serious Further Offence and Complaints Team forms part of the wider Performance & Quality Team for the North East Probation Service. It consists of Reviewing Managers who undertake investigations into Serious Further Offences and Complaints, in addition to undertaking other investigations, such as Individual Management Reviews (IMR) which form part of Serious Case Reviews and/or Domestic Homicide Reviews. The successful candidate will be line managed by the Head of SFOs & Complaints.
Overview of the job
This is a management role within the National Probation Service (NPS).
The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit.
Summary
The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required.
Responsibilities, Activities & Duties
* Provide effective management and leadership to the team.
* Accountable for the quality delivery of good practice and team performance improvement within policy and national standards.
* Ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims.
* Ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required.
* Access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims.
* Proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters.
* Ensure that offender managers manage risk appropriately and meet all public protection standards and targets.
* Contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback.
* Promote a culture of innovation and continuous improvement to service delivery.
* Manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies.
* Provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role.
* Facilitate effective communication between the LDU/Operational Unit management team and internal and external partners.
* Play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team.
* Undertake specific areas of responsibility as delegated by the Head of Operational Function.
* Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
* Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies.
* Work within the aims and values of NPS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Behaviours
* Working Together
* Developing Self and Others
* Delivering at Pace
* Managing a Quality Service
* Making Effective Decisions
* Communicating and Influencing
* Leadership
Technical requirements
* Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
* Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
* Diploma in Probation Studies, Diploma in Social Work (with Probation Option), CQSW (with Probation Option).
Mandatory Eligibility Requirements
Qualifications
A qualification in one of the following areas:
- Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
- Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home.
Standard full-time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays.
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
* A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
* Paid paternity, adoption and maternity leave.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities.
Success Profiles will enable a fairer and more inclusive method of recruitment.
This job is broadly open to the following groups:
* Nationals of the Republic of Ireland
* Nationals of Commonwealth countries who have the right to work in the UK
* Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status.
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