IT Systems and Network Engineer (3rd Line)
Full Time/ Permanent
£42, - £46, - Depending on experience & qualifications
Based at St.Albans campus with travel to Welwyn Garden City and Borehamwood
We are seeking a talented and experienced IT Systems and Network Engineer (3rd Line) to join our existing IT Solutions Team. The ideal candidate will have a strong background in supporting education focussed applications alongside strong capabilities in implementing and supporting Microsoft Server, VMware and Aruba networking solutions.
Key Responsibilities:
•Provide third line IT support to achieve the objectives of the department
•Support colleagues with first- and second-line support remotely and in person as needed.
•Act as a key point of contact for third party IT Infrastructure and systems support, upgrades and installations
•Lead on maintenance, configuration, installation of key IT platform systems and hardware and ensure all IT colleagues are aware of relevant events, issues and good practice
•Ensure methods of user account and security management are robust, fit for purpose and secure.
•Lead and promote cyber security best practices.
•Work collaboratively with IT colleagues on IT infrastructure and systems projects through the entirety of the IT project lifecycle
•Contribute expertise in supporting, designing and developing the College’s IT infrastructure and systems, including storage, servers, virtualisation, network services and user directories.
Required Skills:
Essential
•ITIL Foundation or equivalent experience in an SLA based IT service environment
•Degree level IT qualification or demonstrable equivalent experience
•Minimum 5 years’ relevant technical experience
•Experience leading technical projects
•In depth understanding and experience managing a medium sized Microsoft based networked environment including Windows Server onwards and Microsoft (Entra ID) experience
•Experience of VMWare and Hyper-V virtualisation technologies.
Desirable
•Knowledge of networking concepts
•Knowledge of Android and iOS device management
WHAT WE OFFER:
Automatic entry into the Local Government pension scheme
Life insurance
Generous Annual Leave – days pro rata plus 8 days bank holiday pro rata
Family friendly policies and flexible working opportunities available
Excellent CPD Opportunities to grow and develop through mentorship and coaching.
Free Onsite Parking
Subsidised onsite restaurant.
A cycle scheme and discounted gym membership