Salary £12,180 (pro rota)
Location Glasgow Head Office (Hybrid)
Shift Pattern Days
This is a fixed term contract, vacancy that will close in 23 days at 23:59 GMT.
The Vacancy
Job Purpose
This position will be primarily based within our Learning & Development team and will be responsible for the processing of all L&D administration activities, working with colleagues in the field and head office to ensure a reliable, first-class service is offered to all customers.
Key Accountabilities
1. Work with the operations team to plan and book external training for technicians and engineers using our approved suppliers when needed.
2. Coordinate with the operations team to schedule and book internal training through our Learning Management system.
3. Create and manage purchase orders using our internal PO system.
4. Provide admin support to the technical training team, such as scanning and uploading certificates to colleague records, sending mail, and responding to email queries.
5. Make sure data stored in files, folders & drives is accurate and kept up to date.
6. Ensure compliance with General Data Protection Regulations (GDPR) regulations.
7. Use tools like Excel and Word to maintain records. Basic knowledge of Excel, including VLOOKUPs, is helpful but not essential.
8. Communicate and collaborate effectively with the wider team, operations, and external suppliers.
Ad-hoc administration tasks issued by your line manager.
Knowledge, Skills and Abilities
1. Attention to detail: Be thorough and accurate in all tasks.
2. Communication skills: Be friendly, professional, and polite in all interactions, whether by phone, email, or face-to-face.
3. Interpersonal skills: Build good relationships with colleagues and suppliers and maintain a positive rapport.
4. Technical skills: Have a basic understanding of tools like Excel and Word.
5. Organisational skills: Manage priorities well and meet deadlines for bookings and tasks.
6. Initiative: Take a proactive and forward-thinking approach to your work.
Supportive and confident approach: Be genuinely willing to help others while confidently setting clear priorities to ensure deadlines are met.
The Company
In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal – to make a positive change in the facilities management industry.
The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.
It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.
Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.
Our Benefits
Pension Scheme
Retail Discounts
Cycle to Work Scheme
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