Head of Operations – Social Care and Counselling Location: Based in Hampshire Hours: Monday to Friday Salary - £60,000- 65,000 The Recruitment Crowd are currently recruiting for a dynamic leader to oversee the operational, regulatory compliance and financial and quality performance of both of our client’s care, counselling and wellbeing services. If you have a passion for high quality care and/or counselling and wellbeing and operational excellence, this could be the perfect opportunity for you The Role: As the Head of Operations, you will be a key leader in our client’s organisation, reporting directly to the CEO and as a member of the Executive Management Team. You will drive the achievement of strategic objectives for both service areas by undertaking high level analysis of the care, counselling and wellbeing landscape, ensuring effective governance and compliance with key stakeholders, whilst building and managing trusting relationships to a sustainable business model. To be successful in this role you will: Have substantial experience as a senior leader within the health and social care, ideally within the charitable and/or NHS sector. Be results focused; the ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales. Experience of managing complex and high-profile projects including data management, project planning, monitoring and evaluation, project control and project management. Financial acumen – experience in budgeting, financial planning and developing business plans to support organisational growth, ensuing financial sustainability of service provisions. Experience of tendering development and contract management. Have the ability to demonstrate effective people management skills through delegating, empowering, motivating, and coaching to empower and develop high performing teams, promoting a culture of excellence and continuous improvement. Have a demonstrable understanding of the requirements of both the CQC and BACP compliance standards and ethical frameworks in the health and social care sector. Understanding of safeguarding procedures, incident reporting and managing compliance with statutory guidelines. Benefits: A salary of between £60,000 and £65,000 dependent upon experience 27 days’ annual leave entitlement, (rising with service up to 32 days) – excluding bank holidays Paid day off on your birthday…….so you can relax Access to Blue Light Card – discounts on high street stores and online in large national and local businesses. Excellent refer a friend scheme Employer contributory pension scheme If you feel you meet the criteria for this role APPLY NOW We would love to hear from you About TRCGroup: We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different We’re friendly and talented and know our stuffA job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.