To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbank's strategy to be the most admired bank.
Job Responsibilities
* Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
* Demonstrate an understanding of risk parameters by managing client relationships according to credit principles.
* Improve results by tracking and analysing financial reports against agreed measures.
* Understand clients' business and needs through proactive client relationship management according to portfolio mandate.
* Build relationships with internal stakeholders through communication and networking as determined by client needs.
* Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
* Complete tasks through planning and reviewing against set targets.
* Manage resources (time, processes and support teams) to optimize value against client expectations.
* Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
* Research and analyse information by using problem-solving techniques to propose solutions for work challenges.
* Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, processes, services and solutions are aligned.
* Identify training courses and career progression for self through input and feedback from management.
* Ensure all personal development plan activities are completed within specified timeframe.
* Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
* Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
* Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys, etc.).
* Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
* Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
* Matric / Grade 12 / National Senior Certificate
Preferred Qualification
* Must have completed a Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers).
* Must have a FAIS Accreditation Regulatory Examination Level 1.
Minimum Experience Level
* Must have 2-3 years in a relationship management or banking environment.
Technical / Professional Knowledge
* Banking knowledge
* Banking procedures
* Business Acumen
* Business principles
* Business writing
* Communication Strategies
* Data analysis
* Governance, Risk and Controls
* Microsoft Office
* Nedbank policies and procedures
* Nedbank vision and strategy
* Principles of financial management
* Principles of project management
* Relevant regulatory knowledge
* Relevant software and systems knowledge
* Decision-making process
* Nedbank culture
* Cluster Specific Operational Knowledge
* Communication
* Energy
* Building Trusting Relationships
* Managing Work
* Sustaining Customer Satisfaction
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