Service/Warranty Administrator Salary up to £31,000 pa with bonus Belvedere The main purpose of the role is to oversee and process all service/warranties within policy guidelines and ensure maximum profitability for each repair. Key Responsibilities Check and raise retail pro-forma invoices for quotation and passing to the customer. Reconcile warranty and finance company, self-billing invoices (SBIs). Raise warranty and Finance credit notes for customer accounts. Investigate and resolve queries for warranty and PFL accounts. Manage all warranty & finance job cards and determine from the technicians write up those claims which are warranty or for finance company. Ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. Liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. Manage all referred and rejected claims daily, ensuring all are resolved in a timely manner Manage daily all parts label requests from the Manufacturer Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. Ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. Hours of work Monday to Friday, 2 weeks 07.00-17.00 and 1 week 09.00-19.00, 1 Saturday in three 08.00-12.00 Skills Required Must have experience within Commercial vehicles or cars Strong customer service and communication skills Excellent Administration and organisational skills If this role is of interest, please contact Anjna Mahey for more information.