Are you an experienced hospitality professional ready to take the next step in your career? The Hope & Anchor, a stunning riverside pub known for its warm hospitality, exceptional food, and vibrant atmosphere, is looking for a passionate and driven Assistant General Manager to join our team. Why Join Us? Competitive Salary : Reflective of experience, with opportunities for progression. Bonus & Tips : KPI-based bonuses and shared tips through TiPJAR. Work-Life Balance : A structured rota with fair shift patterns. Career Growth : We invest in our people and encourage internal progression. Exciting Workplace : A fast-paced yet rewarding environment in a beautiful riverside location. Team Celebrations : Paid company events to recognise hard work and achievements. Employee Perks : Wagestream – access your wages early. Staff discounts on food & drink. Octopus Electric Car Salary Sacrifice Scheme. Free on-site parking. What You’ll Be Doing Operational Leadership : Support the General Manager in the day-to-day running of the pub, ensuring smooth service and exceptional guest experiences. Team Development : Lead, train, and motivate staff to maintain high service standards. Guest Engagement : Deliver warm hospitality and exceed customer expectations. Stock & Financial Control : Manage stock levels, ordering, and cost control to maximise profitability. Event & Function Support : Assist in the planning and execution of private events and busy service periods. Compliance & Safety : Ensure all licensing, health & safety, and hygiene regulations are adhered to. Tech-Savvy Management : Use industry-leading systems such as Zonal till systems, High Level software, and Harri rota, time & attendance and recruitment system to streamline operations. What We’re Looking For Proven Experience : Previous experience in a managerial role within a busy pub or restaurant. Tech-Savvy : Familiarity with Zonal, High Level, and Harri is a bonus. Leadership Skills : Ability to lead by example, train staff, and create a positive working environment. Customer-Focused : A passion for delivering outstanding guest experiences. Financial Acumen : Strong understanding of stock management, cash handling, and GP margins. Problem-Solving Mindset : Ability to think on your feet in a fast-paced environment. Schedule Full-time, permanent role. Flexible shift patterns, including evenings and weekends. If you’re a motivated, hands-on leader with a passion for hospitality, we’d love to hear from you Apply today to become part of the Hope & Anchor family and help shape an unforgettable experience for our guests.