Water Training, Skills and Resilience Officer G4 - 30545
Can you work with colleagues across different teams to help shape and build a diverse, skilled, and resilient workforce for now and the future?
At the Environment Agency we are creating a better place for the environment and people. We can’t do this without ensuring our staff develop the personal, technical, and professional skills needed to meet the environmental challenges we face.
As a Training, Skills and Resilience Officer, you will play an essential role in supporting our new skills and development programme for our water staff, working alongside our Training & Skills Manager and advisors. In your first year, you will focus on supporting our water quality upskilling programme to ensure the department has the appropriate training and skills for both now and in the future. You will review current skills and training opportunities and assist with outreach, workforce planning, and coordinate and host learning sessions alongside subject matter experts.
Key responsibilities:
* Coordinate Learning Month for the department: Organise a month of training with bespoke water, data, sustainability, and personal development sessions.
* Coordinate the Water Information & Development Programme: Arrange speakers and set up new sessions, working with the training team and subject matter experts.
* Support the delivery of workshops and face-to-face training.
* Collate feedback, analyse results, and implement continuous improvements.
* Build and maintain strong relationships across departments.
* Review employee feedback and evaluate training effectiveness, providing new sessions as needed.
* Continually improve our training offerings.
* Manage the team's mailbox, SharePoint site and internal communications.
* Support team projects, including outreach, marketing, internal training, workforce planning, and recruitment.
* Ensure consistent and high-quality standards across all activities.
* Promote a culture of continuous professional development (CPD).
* Collaborate with team leaders to assess training needs, and ensure teams are confident and competent.
The team
Positioned within Operations Catchment Services in the Environment & Business Directorate, the Water Training and Skills team is a small and friendly team dedicated to enhancing the skills and knowledge of our 1000+ staff, as well as bringing in new talent. We work closely with water teams to understand their learning and development and workforce planning needs, provide training, career outreach and marketing materials, as well as running the Water Graduate scheme.
Experience/skills Required
* Passion for learning and development, with a creative flair for engaging and impactful training.
* Excellent communication and people skills, naturally building relationships and inspiring others.
* Capable of hosting and chairing online training sessions, providing a welcoming and engaging introductions to training.
* Positive, “can-do” attitude, driven to make a real difference in people’s careers.
* Confident with technology such as MS Teams and interested in digital learning tools to enhance training experiences.
* Strong organisational skills, adept at managing multiple tasks smoothly.
* Keen eye for detail, ensuring accuracy and quality in all tasks.
* Proficiency in Microsoft applications, particularly PowerPoint, Excel, and MS Teams.
* Strong written and verbal communication skills.
* Ability to work independently and manage priorities effectively.
* Supportive team player mindset.
* Strong time and task management and problem-solving skills.
* Delivery-focused attitude, driving tasks forward and meeting deadlines.
Contact and additional information
You will be required to have an incident role and be available to respond to incidents and provide business continuity support. This may attract an additional payment. Full training and workplace adjustments will be provided. Further details are in the candidate pack.
The location for this role is flexible and you will be able to work from home and/or a local office. The role will require some travel to other Environment Agency sites, external meetings, and occasional overnight stays.
If you would like to know more about the role, please contact pam.reynolds@environment-agency.gov.uk
For more information about working for us and how to apply, please read the Candidate Pack and Additional Information Document.
Interviews will be held using MS Teams during April 2025.
Competencies
Competence 1: Delivers Results Through Others
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
Competence 2: Builds and Sustains Relationships
Develops and maintains effective working relationships.
Competence 3: Communicates Effectively
Conveys information and ideas clearly, accurately and persuasively through speech and writing.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.
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