Innovate to solve the world's most important challenges
We have an opportunity for a Senior Field Service Supervisor to join us at Honeywell, in the North West, where you will be responsible for managing a field service engineering team providing best in class service to our customer base whilst trying to maximize growth within our customer base and with new customers.
Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.
Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.
Key responsibilities
1. Champion customer retention ensuring contract renewal opportunities are managed effectively.
2. Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities.
3. Act as mentor to train and develop future managers. Drive business growth by enabling and leading a highly-effective team and apply leadership skills to improve team performance.
4. Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met.
5. Ensure engagement in new opportunities for market penetration, team deployment, and sales growth.
Key skills and qualifications
1. Previous experience of managing a team and managing change within a team.
2. Have an understanding of Profit and Loss activities.
3. Good track record of hitting KPI's and targets.
4. Experience in a customer facing role and managing larger accounts as well as innovatively growing customer base.
5. A background within Building Automation would be an advantage.
Our offer
1. A culture that fosters inclusion, diversity and innovation.
2. Market specific training and on-going personal development.
3. Competitive Salary and benefits.
4. Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and make an impact!
#FutureShaper
Additional Information
1. JOB ID: HRD249297
2. Category: Customer Experience
3. Location: Worthington House, The Towers, Busn Park, 856 Wilmslow Rd., Didsbury, GREATER MANCHESTER, M20 2HY, United Kingdom
4. Exempt
Customer Experience (GLOBAL) #J-18808-Ljbffr