Service Support Coordinator is being recruited to join a highly professional company based in Rotherham.
* Salary £25,700 DOE
* 37.5 hours per week – Monday to Friday
* 22 days holiday + BH rising after 3 years of service to 24 days and 27 days after 5 years, many benefits and committed training, support and development.
* Free parking
* Pension
* Healthcare cash plan
* Lots of incentive schemes/rewards
The Service Support Co-Ordinator’s (SSC) function encompasses a range of tasks aimed at the smooth and efficient running of the operations department. These tasks are completed on a largely autonomous basis with the SSC expected to be capable of self-direction and independent motivation and development, all supported by the operations management.
The role is office based within the Wath Upon Dearne office, although the role allows for flexible working in line with the company’s hybrid working policy.
The role may involve occasional site visits (approx. 6-12 per annum), and occasional visits to head office in Chichester (approx. 2-3 per annum) where travel and overnight expenses are reimbursed.
Duties for the Service Support Coordinator
* Service scheduling:
* Allocating work to appropriate technicians
* Ensuring all site visits are booked with the client as required
* Handling incoming calls and emails and dealing with appropriately
* Proof reading of reports and uploading to in house system
* Raising and closi...