Calibrationhouse Internal Sales Executive
Department
Calibrationhouse
Reports Direct
Calibrationhouse Sales Lead
Location
Peterlee, Durham, SR8 2SW (hybrid home working available)
Job Purpose
Job Type: Permanent, Full time
Hours: 38 hours per week, Monday to Friday
Start Date: ASAP
As Calibrationhouse Internal Sales Executive you will be responsible for growing the department revenue through pro-actively winning new customers to meet our income and profitability objectives. You will become an integral member of the team and make a significant contribution to business in achieving its ambitious business growth plans.
Responsibilities
1. Generating sales opportunities from new customers.
2. Responding to sales leads within one working day.
3. Following up generated quotations within appropriate timelines.
4. Securing sufficient revenue at sufficient profit level to achieve department targets.
5. Using the CRM system in line with commercial department procedures.
6. Ensuring all customer records are maintained as required.
7. Continuously monitor order book in support of achieving revenue targets.
8. Reporting of your KPI’s.
9. Ensuring all customer records are stored in compliance with UK GDPR 2021 requirements.
10. Supporting the Calibrationhouse Manager with a monthly report.
KPIs
1. Achievement of personal objectives set by line manager, supporting the overall objectives of the department and business.
2. Achievement of KPI’s.
3. Effectively collaborating and working as a member of the team.
4. Achievement of sales and profit targets in line with budget.
Knowledge, Skills, and Experience Required
1. Experience within the calibration industry would be preferable.
2. Good communication skills – both written and spoken.
3. Sound knowledge of Microsoft Office/CRM.
4. Customer focused, demonstrable experience in B2B sales.
5. Self-starter with tenacity and drive.
6. Excellent attention to detail.
7. Comfortable communicating at all levels of the business to build good relationships.
8. Proactive approach to continual improvement.
9. Willing to listen, learn and improve.
10. Willing to undertake additional training/education as required supporting further development within the role and business.
11. Confident but also comfortable enough to ask for help or support.
12. Display adaptability and flexibility to learn new tasks as required by the needs of the business.
13. Prioritise and manage time effectively.
14. A keen interest in business and developing business skills.
Qualifications
1. Minimum of 5 x GCSEs including English & Maths.
Benefits
1. Company performance bonus paid quarterly.
2. 5 weeks holiday per annum (increasing with service).
3. Birthday leave – 1 day off to celebrate.
4. Enhanced maternity, adoption, and paternity pay.
5. Company pension scheme.
6. Free tea, coffee, juice, toast, fruit, biscuits, and jacket potatoes.
7. Cycle to work scheme.
8. Christmas savings scheme.
9. Friendly, clean, modern working environment.
10. Training and development opportunities.
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