Job summary We are a friendly GP Practice wishing to recruit a receptionist with experience working in a customer facing environment, who are enthusiastic, efficient, and well organised. The vacancy is for 15.75 hours a week over 3 days Monday 08.15 to 13.15 (5 hours) Wednesday 13.30 to 19.00 (5.5 hours) Friday 09.45 to 15.00 (5.25 hours) Main duties of the job Managing patient requests in person, on the phone and via written communication Greet and check in patients via computer Booking, amending, rescheduling and cancelling patient appointments including domiciliary bloods Register new and temporary resident patients on the computer Producing, filing and distributing prescriptions and sick notes Action patient care follow- up arrangements as per clinicians instructions including using emails, patient tasks and telephone calls to contact patients and arranging home visits Maintaining and updating the practice patient database and patient information using the computer. Ensuring patient/ colleague and practice confidentiality and data protection is observed at all times. About us We are a friendly, forward thinking 6 partner practice with a reputation for providing excellent patient care. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 2 Salary £12.08 an hour Contract Permanent Working pattern Part-time Reference number A3613-25-0000 Job locations Allesley Park Medical Centre 2 Whitaker Road Coventry CV5 9JE Job description Job responsibilities Responsible for dealing with all non-clinical matters concerning the care of the patients, either in person or by the telephone. You will be the first point of contact for the patients contacting and visiting the surgery. Please see attached documents for full job description and person specification. Job description Job responsibilities Responsible for dealing with all non-clinical matters concerning the care of the patients, either in person or by the telephone. You will be the first point of contact for the patients contacting and visiting the surgery. Please see attached documents for full job description and person specification. Person Specification Personal qualities Essential Flexible in your work Committed to the job Willing to further knowledge Experience Essential Excellent written and verbal communication Prioritise workload Organisation skills Able to work well within a team Basic IT skills Must be flexible in your work Must be willing to further your knowledge as appropriate Must be committed and enthusiastic Desirable Previous experience of reception work would be desirable Previous experience of working within General practice would be desirable. Qualifications Essential No formal qualifications needed please refer to attached job description and person specification. Person Specification Personal qualities Essential Flexible in your work Committed to the job Willing to further knowledge Experience Essential Excellent written and verbal communication Prioritise workload Organisation skills Able to work well within a team Basic IT skills Must be flexible in your work Must be willing to further your knowledge as appropriate Must be committed and enthusiastic Desirable Previous experience of reception work would be desirable Previous experience of working within General practice would be desirable. Qualifications Essential No formal qualifications needed please refer to attached job description and person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Allesley Park Medical Centre Address Allesley Park Medical Centre 2 Whitaker Road Coventry CV5 9JE Employer's website https://www.allesleyparkmedicalcentre.co.uk/ (Opens in a new tab)