Job Mentor RESPONSIBLE TO Project Manager HOURS OF WORK Mon Thurs 9am-5pm Fri 9am-1.30pm LOCATION SALARY BENEFITS 1 X Belfast/Lisburn (MAP-Migrant Access Programme) £28,080 under review Pension 3%, EAP JOB PURPOSE The Job Mentor will recruit and case load clients from selected target groups on an individual basis. The broad aim of the initiatives is to provide specialist employability support to people wishing to return or enter the labour market. This is a fixed term contract until 31 March 2026 funded by the UK Shared Prosperity Fund. RESPONSIBILITIES Meet or exceed targets, KPIs and success indicators that are set and agreed. Liaise with local Jobcentre, SSA and community organisations etc. to market the programmes and to encourage referrals. Gain a working knowledge of both Department programmes and services and the Social Security Benefits system where it relates to customer eligibility for training schemes etc. Design and deliver targeted pre-employment training programmes for Jobseekers, to maximise their preparedness for specific and non-specific vacancies. Manage the customer journey undertaking induction, assessment, and Personal Progression Planning activities with clients. Manage a caseload of clients, reviewing their progress towards employment and maintaining engagement to achieve personal and team targets. Identify clients needs and signpost to third party provision, where appropriate. Source and manage working relationships with third party providers, complementary provision, and employers. Deliver employability interventions on a one to one or group basis including workshop sessions. Consult with both clients and employers to identify any in-employment support required. Conduct job-search support to individuals and groups to achieve the target number of employment outcomes. Advise, guide, and match clients to employment opportunities. Support in the process of evaluating the experience of individuals and employers on completing or leaving a programme. Identify success stories and collect appropriate information to use in promotional material. Communicate effectively with clients who have diverse needs, e.g., learning difficulties, mental health problems, ex-offenders etc. Manage own professional development and undertake necessary training as identified in performance reviews. Always Adhere to the companys policies and procedures, including but not limited to Equal Opportunities, Quality, Health and Safety, Information Security, and IT Compliance with live self-evaluation processes and contribution to quality improvement planning to ISEF standards. Ensure a professional and positive working relationship with internal and external customers and continually strive to exceed customer expectations Please note. The above-mentioned duties are neither exclusive nor exhaustive and the post holder may be required to carry out such other appropriate duties as may be required by the line manager, with the level of the post and the competency of the post holder. The details contained in this job description reflect the requirements of the role at the date it was prepared. Over time roles may change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, People 1st will expect to revise this job description from time to time. PERSONAL SPECIFICATION QUALIFICATIONS AND EXPERIENCE Essential Good standard of education required (minimum 5 GCSEs above grade C including English Language and Maths or equivalent). A qualification in counselling or career guidance or at least 12 months experience of working with job seekers in a counselling or career advice role. A clean driving licence. Desirable A recruitment background would be an advantage. Computer literacy CORE COMPETENCIES/ BEHAVIOURS / CAPABILITIES Possesses drive, energy, determination, and confident approach to executing tasks. Positive, enthusiastic approach to problem solving with a can do attitude. Active listening skills with the ability to build rapport and influence outcomes. Good questioning skills with the ability to interpret responses and build rapport with clients and external stakeholders. Clear and concise written skills. Closing date: 23rd April Interviews: 1st May