Job Overview:
We are recruiting for a Resort Duty Manager Lead to join our dynamic Front Office team at Chessington World of Adventures Resort.
In this critical role, you will be responsible for leading all aspects of hotel operations, working closely with other managers to deliver exceptional guest experiences.
You will report directly to the Hotel Front Office Manager and play a key part in maintaining high standards across the resort.
**Estimated Salary:** £38,000 - £45,000 per annum
**Job Description:**
1. Lead front office operations, ensuring efficient and effective service delivery.
2. Collaborate with other managers to drive business growth and improvement initiatives.
3. Develop and implement strategies to enhance guest satisfaction and loyalty.
**Required Skills and Qualifications:**
* Degree in Hospitality Management or related field.
* Minimum 3 years of experience in a senior management role, preferably in a large hospitality setting.
* Proven track record of driving business growth and improving operational efficiency.
**Benefits:**
* A competitive salary range.
* A comprehensive benefits package, including health insurance and retirement savings plan.
* Ongoing training and development opportunities.