Job Title: Client Relations Manager
Location: Bridgend Office – Principality House, Litchard Industrial Estate, Bridgend, CF31 2BB
Salary: £24,000 - £26,000 per annum, OTE of £30,000 - £35,000
Job Type: Full time, Permanent
Working Hours: Monday to Friday – 9.00am to 5.30pm (Flexible Hours)
About Flotek:
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.
With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.
About the Role:
As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do.
Job Responsibilities:
1. Be the primary point of contact and build long-term relationships with customers
2. Develop a trusted relationship with key accounts
3. Complete Regular account reviews
4. Upsell and cross sell products and services into existing customers
5. Deal with sales orders for existing clients
6. Complete regular analysis of our customers product penetration and ...