GMP Recruitment are proud to be partnered with an established telecommunications company serving Military, Government, Transport and Utility markets.
We are supporting their recruitment for a highly motivated Junior IT Technician to join the existing IT Team within a fast-paced environment. The successful candidate will form an important and integral part of an expanding business
The role is a full time, permanent position working 37 hours per week at their Gloucester office, offering a salary up to £30,000 which is demonstrable with experience.
To be considered candidates must be able to showcase Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook, with excellent communication and interpersonal skills
Junior IT Technician main duties:
* You will be trained to be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions.
* Manage Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes.
* Support employees with technology issues, hardware & software upgrades & office equipment replacement.
* Maintain IT documentation – track tasks through a ticketing system and develop internal user guides & trouble shooting documents and keep updated.
* Collaborate in additional projects and tasks as directed by the IT Manager.
Junior IT Technician required skills and experience:
* Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook.
* Excellent communication & interpersonal skills and fluency in English.
* Ability to remain calm and logical when troubleshooting technical challenges.
* Passionate about learning new skills and embracing changing priorities.
* Ability to manage time efficiently & anticipate potential issues before they arise.
* Understanding of Windows operating systems.
* Ability to resolve issues promptly, minimising downtime after training.
* Ability to lift & carry equipment (e.g. Switch & server installs).
* Understanding or knowledge of ENTRA/InTune
If the above role sounds perfect for you, or you require more information, please click apply.
GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency