Job Title Caretaking Supervisor Contract Type Permanent Hours Full Time Persona Mobile/Field Reporting Office West Ham Lane, Stratford, London, E15 Patch Location Waltham Forest Starting Salary £31,923 Closing date for completed applications 31st January 2025 - 23:00 Interviews will be held face to face on a date yet to be confirmed in our West Ham Lane Offices. For this post the successful candidate will need to apply for a Standard Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Caretaking Supervisor.docx Why choose L&Q? We offer a competitive annual salary and staff benefits package: Strong family-friendly policies Committed Learning & Development Annual leave starting from 28 days rising to 31 PLUS bank holidays Excellent Pension Scheme - double contribution up to 6% Generous non-contributory life assurance An Employee Assistance Programme Employee discount/benefits portal Westfield Health Cash Plan Great places to work certified 2023-2024 Best Workplaces for Women Do you enjoy helping people? Are you prepared to go the extra mile to ensure our customers get a great service? If so, you could be the person we are looking for As a Caretaking Supervisor: You will actively be involved in helping to maintain high quality standards to our residents. Responsible for providing an effective and responsive scheme improvement service to the residents by ensuring that the overall appearance, internal decorating, external environment and security of the area is maintained to a high standard. Supervising the caretaking staff, you will monitor the cleaning and grounds maintenance contractors, undertake health and safety checks, and attend resident meetings. You will be required to liaise with internal departments and provide cover for caretakers as and when required. You should be: Capable of carrying out a variety repair jobs and able to work effectively as part of a team and under your own initiative. Capable of trade skills or DIY or Gardening experience is essential. A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Trust. Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work. Be self-motivated, proactive and able to organise your time effectively and aware of safe working practices. It is an essential requirement that you have a good standard of both literacy and IT skills, as you will be required to use a PC undertaking online courses and assessments. We can further your skills during the probation period. A Full UK, manual, driving license is essential as you will be required to drive a company vehicle. (Large Ford Transit) If you are interested in this role and have the experience required, then apply without delay We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. TJ