Join to apply for the DR Pre-Sales Consultant / DR Applications Specialist (South) role at Agfa Radiology Solutions.
Position Overview / Summary:
This position provides day-to-day DR Pre-Sales Delivery and Application Support Services on Agfa Radiology Solutions.
As a DR Pre-Sales Consultant / DR Applications Specialist, you will support the UK Radiology Solutions Sales & Service Team by providing and delivering presentations, technical information, and recommended configurations to customers for Agfa Imaging Products & Services. Actively promote Agfa’s DR product portfolio to existing and new customers to gain sales.
Give Applications support, training and “Go-Live” support, and provide customer and sales team classroom training on Agfa’s Imaging Products as required. The role will also include customized DR configurations, problem-solving and image quality issues.
What You'll Do (Responsibilities):
* Liaise with Key Account Managers to create and execute a strategic account plan for DR Sales.
* Act as single point of contact to DR customer projects base for Agfa products & services.
* Accompany prospective DR customers from first contact to closing of contract.
* Manage customer relationship.
* Explain and demonstrate the sold products/solutions and think strategically with the customer.
* Configure and customise Product / Solution.
* Manage customer expectations; request and control of customer’s obligation to cooperate.
* Fault evaluation and finding for Product / Solution and follow-up.
* Discuss Product / Solution options, choices and solutions with the customer and third parties.
* Analyse customer-specific requirements (e.g. workflows) in line with customer contract specifications/statement of work.
* Draw-up training and implementation concepts.
* Train customers and Agfa employees.
* Pass on up-selling opportunities to sales.
* Respect project budget to obtain billable days.
* Document/communicate according to project guidelines (e.g. status, concepts).
Who You Are (Qualifications):
* Radiographic Degree.
* High flexibility and willingness to travel often, driving licence.
* Extensive knowledge in the areas of direct radiography, fluoroscopy and other imaging areas.
* Safe implementation, application and interpretation of legal requirements, guidelines and standards in radiology.
* Good knowledge of dealing with relevant PC software and a high level of interest in computer systems and interfaces in radiology.
* Sensitivity and sense of responsibility in contact with customers and patients.
* Training capabilities and strong communication skills.
* Able to establish and build strong customer relationships.
* Business oriented.
* Active in a radiology department is an advantage.
What we offer now and in the future:
* Dynamic global organization with a history of innovation and strong product portfolio.
* Challenging environment combined with a supportive management structure.
* Career development and growth.
* Competitive salary and benefit package.
* Friendly work environment surrounded by dedicated and professional colleagues.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service and Sales
Industries
Hospitals and Health Care and Medical Equipment Manufacturing
#J-18808-Ljbffr