Telecommunications Specialist We are seeking a highly experienced Telecommunications Specialist with extensive hands-on experience in the financial sector. The ideal candidate will have a proven track record in managing PSTN networks, SIP trunks, IP PBX, SBC, CUCM systems, and third-party voice recording systems, specifically within an investment banking environment. Day-to-Day of the Role: Design, implement, and manage the Bank’s NICE NTR compliance phone recording system, recording servers, and compliance storage. Ensure the integrity and configuration of telecommunications systems. Utilise Unigy trading turrets and Cisco desk phones, including Cisco Jabber. Implement and configure NICE phone recording systems and manage their compliance storage. Oversee VOIP service providers, including contract management and fee negotiations. Lead projects related to voice telecommunications, including server builds and the implementation of switches and routers. Produce and maintain high-standard technical diagrams. Diagnose and lead the resolution of network problems. Manage and collaborate with team members and work independently on telecommunications strategies. Present to and engage with senior executives to gain trust and agreement on projects. Provide timely reporting to management on progress and issues. Maintain regulatory and technology awareness to stay competitive. Required Skills & Qualifications: Extensive experience in digital telecommunications systems management and administration. Expertise in NICE NTR recording systems and Centera compliance storage. Proficient in IP routing, firewalls, and CUCM administration. Ability to project manage and produce detailed technical documentation. Strong leadership skills and the ability to work autonomously. Excellent problem-solving skills and the ability to manage incidents. Availability for occasional on-call duties outside of standard working hours, including weekends and bank holidays. To apply for this Telecommunications Specialist position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.