At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Join our team - where accountability drives impact and sustainability. Hours: 37.5 hours, Monday – Friday (with the occasional Saturday) Contract type: Permanent Salary: £41,275.16 - £46,434.55 (dependant on experience and location) What can we offer you Improve your work/home life balance – no more working bank holidays, Sundays, or evenings Explore the surrounding area as you travel from your base to the vibrant Community Treatment Centres (CTCs) or other UK hubs, with your mileage or travel costs promptly reimbursed within a speedy 10 days. Reporting directly to the Regional General Manager, the Operations Service Manager will lead our Treatment Centre Operations team to achieve outstanding results aligned with our organisational priorities. As the Operations Service Manager, your primary responsibility will be to provide effective leadership and management to the Treatment Centre Operations team. Your role will involve ensuring that operational priorities are aligned with the overall organisational goals fostering a culture of safety, exceptional client experience, and sustainability within the treatment centre. Additionally, you will be responsible for managing and optimising resources such as personnel, consumables, equipment, and property to ensure efficient operations. By working closely with other Operations Service Managers and departments, you will contribute to achieving organisational objectives and ensure the consistent delivery of a safe and sustainable service. Travel to the surrounding Community Treatment Centres will be required on an adhoc basis to improve your understanding and requirements of the role. To excel in this role, you must possess the following essential skills: Exemplifying desired behaviours through role modelling Collaborating effectively with others Inspiring and driving a motivated and productive team Making sound business decisions Providing a client-focused service that exceeds expectations Communicating key concepts, priorities, and challenges effectively throughout the organisation Experience of working in a Healthcare setting or with the Care Quality Commission is desirable For more information about the role, please view the job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Operations-Service-Manager.pdf We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely. We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role? Please note, if you do not upload a CV or Resume, your application will not be considered. Other details Job Family MSUK Job Function Non-Clinical Pay Type Salary Travel Required Yes