Our Technology teams are right at the heart of what we do. Surrounded by some of the best Technology Specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. As the Portfolio Governance & Controls Lead, you will support the Channels programme leadership as a central source of truth through the collation and analysis of programme information, aiming at ensuring the safe delivery of the programmes of work. You will be tasked with setting up and growing the PMO/Governance function within Channels technology, whilst also identifying roles/resources needed to support the function as it evolves. You and your team will work in close collaboration with the programme team and wider stakeholders, including various 3rd parties, building effective working relationships at all levels, and offering consultancy support. What You’ll Get The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks – Discounts with some local partner businesses to our offices What You’ll Do In your role, you’ll collaborate with different people across a range of skill sets. Here’s a flavour of your day-to-day: Programme Planning & Schedule Management Facilitate and support project planning, including the development of robust project plans, identification of key milestones, dependencies, critical paths, risks and assumptions, ensuring planning standards are followed. Track the status and measure the variance of programme milestones and tasks against the plan. Use of the Delivery Framework Programme Reporting & Communication Compile and analyse programme performance metrics for meaningful insights, identifying trends, issues, and areas for improvement. Develop reporting packages for various levels of the organisation, including senior management. Ensure data accuracy across all programme workstreams and address or escalate inconsistencies. Champion a consistent approach, including standard policies, processes and templates across all programme workstreams. Set up and maintain appropriate Documentation/Configuration Management systems following the necessary framework standards. Programme Risk & Issue Management Develop the central programme RAID log and monitor its accuracy, consistency and effectiveness. Ensure risk and issue management procedures are followed. Ensure risks and issues are prioritised and dealt with at an appropriate level of management. What You’ll Bring Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: A minimum of 5 years of PMO experience, preferably in the IT / Technology sector. A project management qualification or membership such as PRINCE2, P3O, APM or PMI. Proven PMO experience on a large-scale complex multinational programme. Proven experience in MSP (Managing Successful Programme) methodology with the associated use of the full Microsoft Office suite (including Microsoft Project Professional and Teams) and Sharepoint Online. Pragmatic, practical and results-driven. Able to deliver in the face of varied and frequent challenges. Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team can determine where your skills may fit in at Primark. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including the right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.