Principal Consultant – Asset Management, Property Services & Compliance
Our Client is currently looking for a new Head of Sustainability to join their team based in East London.
* Our aim is to create an environment where individual differences are celebrated, and everyone can thrive and contribute to their fullest potential. We actively encourage applications from people of all backgrounds and experiences and are dedicated to building a workforce that reflects the diversity of the communities we serve.
* If you require any accommodations or adjustments during the recruitment process, please let us know, and we will work with you to meet your needs.
* Annual holiday; increase after 1 years' service to a maximum of 5 days.
* Long service awards; continuous service at key achievements are rewarded.
* Perkbox; from free coffees and cinema tickets to trips away and much more.
The Role
Working closely with the ESG Director, you will manage a team of professionals, ensuring that sustainability initiatives are seamlessly integrated across HR, Social Impact, Marketing, and our internal and external Operations. This is a fantastic opportunity to deliver innovative programmes that contribute to environmental safeguarding, contractual performance and environmental compliance.
Responsibilities Include
* Strategic Leadership & Governance:
Develop & Drive Strategy - Lead Our Clients Sustainability strategy to reach Net Zero by 2050 and be Carbon Neutral by 2030, ensuring alignment with evolving environmental legislation, company goals and client KPIs.
Operational Excellence (What You Deliver):
* Enhance Sustainability Engagement - Lead the carbon collection process, working to build both Axis and CLC's carbon footprint, improving the granularity and utilising the data to encourage decarbonisation efforts.
Financial Accountability (What You Own):
* Budget Management - Oversee financial planning and resource allocation for sustainable initiatives.
Customer Focus (Who You Impact):
* Client Collaboration - Work with existing and potential clients to tailor sustainability solutions that align with their business and environmental goals.
Key Skills:
* Strategic Leadership - Ability to design and implement long-term sustainability impact strategies that align with business goals.
* Stakeholder Management - Strong relationship-building skills with government bodies, industry associations, and clients.
* Financial Acumen - Experience managing budgets, funding applications, and financial risk in community engagement projects.
* Data & Impact Analysis - Ability to interpret and present complex sustainability and carbon data across a host of different systems.
What We Offer:
* The chance to work on exciting and varied projects with a well-respected team.
* Opportunities for professional growth and development, with mentorship from experienced surveyors.
* A supportive and inclusive company culture focused on excellence and innovation.
If you're ready to build your career in Bid Writer and contribute to high-quality construction projects, we'd love to hear from you.
Job Title: Service Delivery Manager
Location: Essex
Salary: £55,000 - £60,000 Benefits
MMP Consultancy have an opportunity for a Service Delivery Manager to join our client and lead our responsive repair work streams across the business.
Reporting to the Lead Head of Service within our repairs and maintenance division, you will be pivotal in leading and managing the delivery of a high-quality, timely responsive repairs service with a 'right-first-time' approach.
Duties:
* Ensure team performance meets and exceeds KPIs.
* Ensure customer-focused services and positive experiences, promoting excellent customer care practices.
* Lead responses to residents' queries, complaints, and feedback professionally.
* Manage and review operational risk registers to meet client expectations.
* Ensure successful service delivery through effective supply chain management.
* Manage contractors for procurement, commissioning, and service demands.
* Improve efficiency and output of repairs and maintenance services.
* Attend site meetings to resolve operational and technical issues.
* Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments.
* Record work-in-progress, conduct inspections, and compile improvement plans.
* Provide timely reports on project performance, targets, and budgets.
* Stay updated on contract management practices and legislation.
* Represent the company and liaise with stakeholders; stand in for the Head of Service when needed.
* Manage the workforce and delivery of work programmes, ensuring technical direction, quality, and cost control.
* Develop solutions to improve efficiency, reduce costs, and enhance customer experience.
* Promote health, safety, and wellbeing in all work aspects.
* Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures.
* Manage financial risks for projects and audit sub-contractor accounts.
* Implement the company's performance management approach, supporting and guiding staff.
* Follow company policies for performance management.
* Promote high-quality, customer-led services that comply with company policies and industry standards and regulations.
Qualifications & Experience:
* Experience of managing within a commercial R&M construction contractor environment to deliver services / projects to quality standards, within time and budget and to customer's satisfaction.
* HNC (or equivalent) in building.
* Degree (or equivalent) in building related subject or housing management.
* Membership of a professionally recognised construction industry body i.e. RICS, CIOB
* Direct experience of managing the operational delivery of a programme of works/ services in excess of £5m per annum, including management of resources, work planning, customer engagement, quality assurance, to time and within budget.
* Experience of working within a highly commercialised environment.
* Experience of contributing to the development of solutions to improve efficiency, reduce costs, improve quality and customer experience.
* Proven track record of supply chain management within a commercial project management environment.
* Experience of representing a company as a contract manager / representative.
* Full clean manual UK driving Licence.
Working Arrangements:
* Working pattern: 36 hours per week, Monday to Friday (1 Day Per Week WFH)
* Some travel required throughout the borough in line with requirements of the role.
Benefits:
In addition to an attractive salary, our benefits package includes:
Private Medical Insurance
Group Life Assurance
Competitive Salaries
Pension Scheme
Paid Holidays from 26 days
Family Friendly Policies making work-life balance achievable
Health & wellbeing support including an Employee Assistance Programme (EAP)
Career development and training
Great offices & local amenities including our Lab Café with discounts available via the BD serve app
Free parking @ The Cube
A GREAT TEAM!
To Apply:
If you are keen to be considered for this opportunity to join our dynamic team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form.
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