Long established Broker based in Brentwood.
The opportunity for an Insurance Account Handler is to look after a book of clients and handle HNW Personal Lines Business.
Responsibilities
* Preparation of renewal schedules, contacting clients prior to renewal within required timescales.
* Negotiate alternative quotes - prior to renewal dates - where appropriate.
* Acting as broking assistant to the private client account executive.
* Dealing with all documentation, invoices, credit notes, etc. ensuring a smooth and trouble-free renewal for the client.
* Handling claims efficiently and within regulatory timescales time scales.
* Fostering good relationships with insurance companies and third parties.
* Ensuring that the delegated authority under agency agreements are not exceeded
* Operating an effective credit control system and report as required.
* Building and maintaining strong client relationships by delivering exceptional customer service and providing ongoing support.
Requirements
* Excellent communication and interpersonal skills, with the ability to explain complex insurance concepts to clients.
* Strong attention to detail and organisational skills.
* Insurance industry certifications (e.g. Cert CII or Dip CII are welcomed).
A competitive salary package is offered to attract the right individual for this team.