Job Opportunity: Customer Support Executive 🌟
Are you a customer-focused individual with administrative experience in a sales environment? 🤔 Do you possess excellent communication skills and the ability to provide outstanding support to customers? 📞💼
We are currently seeking a dedicated Customer Support Executive to join our client's team and play a pivotal role in delivering exceptional customer service.
Key Responsibilities:
Answer inbound calls and emails from the central sales inbox, promptly resolving customer inquiries and processing their orders. 📞📧
Provide general customer support and process day-to-day orders efficiently. ✔️
Liaise with other departments and be proactive in surpassing customer expectations. 🌟
Support account managers in sourcing, creating quotations, and following up on sales opportunities. 💼💡
Assist in outbound shipments, booking collections for export customers, and ensuring all documentation is accurate. 🚚✉️
Skills and Profile Required:
Previous administrative experience in a sales environment, handling inbound calls, and email communications. ✔️
Strong organisational and planning skills, with good attention to detail. 🗓️
Ability to work independently, as part of a team, and demonstrate problem-solving skills. 🤝🔍
Must Drive.
Benefits:
Competitive salary £25,000 - £27,000 per annum, depending on experience. 💸
23 days holiday, plus UK bank holiday (rising to 25 days after five years of service). 🏝️
Cycle scheme, life insurance, and annual bonus opportunities. 🚲💼💰
Health cash plan scheme and on-site training. 💪💼
Excellent career progression opportunities in modern facilities. 📈💼
Ad-hoc employee functions, charitable fundraising opportunities, and free car parking. 🎉🚙
Location: Stokenchurch
If you are ready to join a dynamic and customer-centric team, please apply now with your CV and a brief cover letter outlining your relevant experience. 📩📝
#CustomerSupport #SalesEnvironment #ExceptionalService #ExcelSkills #Opportunity
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